FAQ

FAQ

1. Product drawings or 3D model data files.

2. The quantity of products you need.

Most CAD-based programs ( DWG, DXF, IGES), STEP/STP, PDF, and most commonly used formats.

DMTC will reply to you within 24 hours when we get an inquiry and the quotation will be sent within 1-2 days after receiving the inquiry with all the necessary details.

DMTC is certified ISO 9001:2015/AS9100D, IATF 16949:2016

DMTC can help customers finish the design work together.

DMTC is capable of working on machining projects with a variety of materials – from plastics to metals, such as POS, ABS, Nylon, Teflon, PC, PVC, Acrylic, PEEK, Aluminum, Stainless steel, Steel, Brass, Copper, Titanium, Zinc, etc.

Yes, DMTC can support CNC machining + surface finishing for your parts. The surface finishing we always provide is polishing, anodizing, sandblasting, electroplating, painting, powder coating, brushing, passivation, heat treatment, etc.

We have established the quality system and the production process strictly follows the requirements of the quality management system. We have many equipment for inspecting the goods from material to finished parts.

For the production, each order we can support to produce the sample for checking before mass production according to your request.

We have the inspection standard for mass goods of each order, ensure the goods meet the requirement and after the inspection report by the customer we will arrange the shipment.

It depends on the complexity, size, and quantity of the item you need. For sample orders, our delivery time is 5-8 days, commonly order, our delivery time is about 12-20 days. We will reply with the detailed delivery time after checking the drawings.

As for shipping, 3-7 days by air-express. 15-30 days by ocean shipping globally.

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